{"id":2870,"date":"2020-06-08T15:51:59","date_gmt":"2020-06-08T13:51:59","guid":{"rendered":"https:\/\/www.imedis.at\/?page_id=2870"},"modified":"2022-10-18T08:11:01","modified_gmt":"2022-10-18T06:11:01","slug":"imedis-service-point","status":"publish","type":"page","link":"https:\/\/www.imedis.at\/en\/imedis-service-point\/","title":{"rendered":"Imedis Service Point"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space height=”2rem”][vc_custom_heading text=”Our know-how for your benefit” font_container=”tag:h1|text_align:left” use_theme_fonts=”yes”][vc_empty_space height=”2rem”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

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Do you need a spare part? Do you have a service request? Do you need remote support? Do you need an update for your device, is your device not working properly anymore or is a safety checkup required?
\nWe – the IMEDIS Service Point<\/strong> – will be happy to be at your service whenever needed. With us you get fast and professional support!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text][vc_column_text]As the official and authorized representative and qualified service partner of Center IMEDIS in the European Union and for other countries as well, we are skilled to perform repairs, inspections, and updates.
\nIn our warehouse we keep in stock all typical spare parts, accessories, and consumables for a safe and reliable operation of your IMEDIS device.[\/vc_column_text][vc_column_text]We do service all IMEDIS devices with a valid type-plate and valid serial number, even if you did not purchase from us!<\/strong>[\/vc_column_text][vc_column_text]And this is what you can expect from us (e.g.):<\/u><\/p>\n

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  • Comprehensive inspection and repairs of your IMEDIS device<\/li>\n
  • Exchange of defective front panels (broken membrane keys)<\/li>\n
  • Exchange of defective plugs and connectors<\/li>\n
  • Update of the device firmware<\/li>\n
  • Update of the preparation selector and frequency tables<\/li>\n
  • Provision of software updates<\/li>\n
  • and more\u2026<\/li>\n<\/ul>\n

    [\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1548249759026{margin-bottom: 0.5rem !important;}”][vc_column width=”1\/6″ css=”.vc_custom_1548082986144{margin-right: 0.5rem !important;background-color: #dff0ea !important;}”][vc_icon icon_fontawesome=”fa fa-wpforms” color=”black” size=”xl” align=”center”][\/vc_column][vc_column width=”5\/6″ css=”.vc_custom_1548082856262{background-color: #dff0ea !important;}”][vc_custom_heading text=”Your service request” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]<\/p>\n

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    You have questions about your device? You have another question? Please fill in the following form with “Name” and “Email address” and let us know your concerns. To answer your request as quickly and precisely as possible, for technical issues please send us a completed service \/ malfunction report and possibly upload photos of the device where the problem is visible (e.g. front, back, bottom with serial number, any details). You can upload 4 files maximum (max. 5MB). Accepted formats: GIF, PNG, JPG, JPEG, PDF, CF (IMEDIS cardfile).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

    [\/vc_column_text][vc_btn title=”Service \/ Malfunction Report” color=”sky” align=”left” i_type=”pixelicons” i_icon_pixelicons=”vc_pixel_icon vc_pixel_icon-document_pdf” add_icon=”true” link=”url:https%3A%2F%2Fwww.imedis.at%2Fwp-content%2Fuploads%2FService-Malfunction_Report.pdf|title:Download%20Service%2FMalfunction%20Report|target:%20_blank|”]\n

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